Analysis of some batch arrival queueing systems with balking, reneging, random breakdowns, fluctuating modes of service and Bernoulli schedulled server vacations.

This thesis was submitted for the award of Doctor of Philosophy and was awarded by Brunel University LondonThe purpose of this research is to investigate and analyse some batch arrival queueing systems with Bernoulli scheduled vacation process and single server providing service. The study aims to explore and extend the work done on vacation and unreliable queues with a combination of assumptions like balking and re-service, reneging during vacations, time homogeneous random breakdowns and fluctuating modes of service. We study the steady state properties, and also transient behaviour of such queueing systems. Due to vacations the arriving units already in the system may abandon the system without receiving any service (reneging). Customers may decide not to join the queue when the server is in either working or vacation state (balking). We study this phenomenon in the framework of two models; a single server with two types of parallel services and two stages of service. The model is further extended with re-service offered instantaneously. Units which join the queue but leave without service upon the absence of the server; especially due to vacation is quite a natural phenomenon. We study this reneging behaviour in a queueing process with a single server in the context of Markovian and non-Markovian service time distribution. Arrivals are in batches while each customer can take the decision to renege independently. The non-Markovian model is further extended considering service time to follow a Gamma distribution and arrivals are due to Geometric distribution. The closed-form solutions are derived in all the cases. Among other causes of service interruptions, one prime cause is breakdowns. We consider breakdowns to occur both in idle and working state of the server. In this queueing system the transient and steady state analysis are both investigated. Applying the supplementary variable technique, we obtain the probability generating function of queue size at random epoch for the different states of the system and also derive some performance measures like probability of server‟s idle time, utilization factor, mean queue length and mean waiting time. The effect of the parameters on some of the main performance measures is illustrated by numerical examples to validate the analytical results obtained in the study. The Mathematica 10 software has been used to provide the numerical results and presentation of the effects of some performance measures through plots and graphs

A Batch Arrival Single Server Queue with Server Providing General Service in Two Fluctuating Modes and Reneging during Vacation and Breakdowns

We study the behavior of a batch arrival queuing system equipped with a single server providing general arbitrary service to customers with different service rates in two fluctuating modes of service. In addition, the server is subject to random breakdown. As soon as the server faces breakdown, the customer whose service is interrupted comes back to the head of the queue. As soon as repair process of the server is complete, the server immediately starts providing service in mode 1. Also customers waiting for service may renege (leave the queue) when there is breakdown or when server takes vacation. The system provides service with complete or reduced efficiency due to the fluctuating rates of service. We derive the steady state queue size distribution. Some special cases are discussed and numerical illustration is provided to see the effect and validity of the results